So, it's here. The day has finally come where you are in charge of the building. You are the landlord. And, your first task is to collect your tenant's information. You need to be able to contact them.
The first and most important thing to remember is that you must smile. Always, always smile.
Collecting tenant information is a smooth process that you do not need to stress about. Always remember that you are in charge, and that you are the boss. However, although you are in charge, it does not mean you must be a jerk. Remember the three F's: be firm, friendly, and fair.
Fill your voice with confidence and stand up straight. If you lack either of these qualities, you will be stamped upon in the landlording business. Tenants will take advantage of you and treat you with no respect if they see that you are a coward. If you are a coward, then fake it.
Everybody likes to follow a knowledgeable leader who has things under control. You want your tenants to trust and rely on you; act as if they can. Oh, and be sure to smile.
Just ask them for their information, that's all. Occasionally, you'll have a tenant who seems suspicious at your asking their information. Gently explain to them the reasons why you need it.
When you ask for their cell phone number, explain kindly that you may need to contact them in the event of an emergency, such as a burglar or a fire.
You can assure them that, without their social security numbers, their on-time payments will not be reported to the credit bureaus. You will need to check their payment histories as well to know what kind of tenants you are dealing with. Do not forget to smile.
You can always tell suspicious tenants that the information is safe with you, and that you will do everything you can to keep their information confidential. You must not share or sell their information to anyone.
If you simply cannot get the information out of the tenant, then stop. Do not worry about it. There are some battles in life you should pick to fight, and this is not one of them.
Get their information from elsewhere; ask the previous landlord, check with the city, etc. You will be able to gather the rest of their information without much effort from other sources.
Once you have all their information, store it away in a safe place. That was pretty easy, right? - 23309
The first and most important thing to remember is that you must smile. Always, always smile.
Collecting tenant information is a smooth process that you do not need to stress about. Always remember that you are in charge, and that you are the boss. However, although you are in charge, it does not mean you must be a jerk. Remember the three F's: be firm, friendly, and fair.
Fill your voice with confidence and stand up straight. If you lack either of these qualities, you will be stamped upon in the landlording business. Tenants will take advantage of you and treat you with no respect if they see that you are a coward. If you are a coward, then fake it.
Everybody likes to follow a knowledgeable leader who has things under control. You want your tenants to trust and rely on you; act as if they can. Oh, and be sure to smile.
Just ask them for their information, that's all. Occasionally, you'll have a tenant who seems suspicious at your asking their information. Gently explain to them the reasons why you need it.
When you ask for their cell phone number, explain kindly that you may need to contact them in the event of an emergency, such as a burglar or a fire.
You can assure them that, without their social security numbers, their on-time payments will not be reported to the credit bureaus. You will need to check their payment histories as well to know what kind of tenants you are dealing with. Do not forget to smile.
You can always tell suspicious tenants that the information is safe with you, and that you will do everything you can to keep their information confidential. You must not share or sell their information to anyone.
If you simply cannot get the information out of the tenant, then stop. Do not worry about it. There are some battles in life you should pick to fight, and this is not one of them.
Get their information from elsewhere; ask the previous landlord, check with the city, etc. You will be able to gather the rest of their information without much effort from other sources.
Once you have all their information, store it away in a safe place. That was pretty easy, right? - 23309
About the Author:
Cody Scholberg, an expert on property management, writes for the Commercial Property Management Guide, an excellent source of rental property management information. Check out this short checklist for commercial property management.